Who we are
NexLead ("NexLead," "we," "us," or "our") provides website, lead generation, CRM, and marketing services to local service businesses in Sonoma County, California. This policy explains what information we collect through nexleadagency.com and how we use it.
Information we collect
When you submit an inquiry through our contact form, we collect the information you provide directly, which may include:
- Name and business name
- Email address and phone number
- Business address
- Details about your business and the services you're interested in
We may also collect standard technical information (such as browser type and pages visited) through normal website analytics.
How we use your information
We use the information you provide to:
- Respond to your inquiry and follow up about our services
- Schedule and manage discovery calls and appointments
- Send you SMS or email updates related to your inquiry, if you've opted in
- Send you promotional offers, tips, or service updates, only if you've separately opted in
- Improve our website and services
SMS / text messaging
If you opt in to receive text messages from NexLead through our contact form, you may receive messages related to scheduling, project updates, and inquiry follow-up (transactional), and, if separately opted in, promotional offers or marketing tips.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except as necessary to provide the messaging service itself (for example, our SMS platform provider).
Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP, or get help by replying HELP. See our Terms of Service for the full SMS program terms.
How we share information
We do not sell your personal information. We may share information with service providers who help us operate our business (such as our CRM and SMS platform providers), and only to the extent necessary for them to perform those services on our behalf. We do not share SMS opt-in data or consent with any third party for their own marketing purposes.
Your choices
You can opt out of SMS messages at any time by replying STOP to any message. You can request that we delete your information or stop contacting you by reaching out using the information below.
Data retention & security
We retain your information for as long as needed to respond to your inquiry and provide our services, or as required by law. We take reasonable steps to protect your information, though no method of transmission or storage is completely secure.
Changes to this policy
We may update this policy from time to time. Changes will be posted on this page with a new effective date.
Contact us
If you have questions about this policy or your information, contact us:
- Phone: (707) 331-2107
- Email: [email protected]